Repair-specific job entry
Record hems, zips, buttons, repairs, resizing and other configured alteration services.
Alterations and tailoring workflow
Alterations Software That Keeps Every Repair Instruction Attached to the Garment
Record the garment, requested repair, notes, images, price, promised date, assigned work, customer communication and collection in one connected job record.
Garment-level instructionsDue datesPhotos and notesCombined service history
Alterations Software That Keeps Every Repair Instruction Attached to the Garment
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
Why alterations need more than a generic repair button
The value of an alterations job is in the instruction: which garment, what change, where it applies, what the customer approved, who is responsible and when it is due. DCME keeps that detail tied to the item and customer rather than reducing the job to a single generic sale.
Built for the whole workflow
- Item and repair description
- Condition and customer notes
- Price and promised date
- Assigned work and status
- Payment and collection
Verified capability
Software that follows the work
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Images and condition evidence
Add supporting photos and notes where configured to reduce misunderstanding.
Promised-date control
Keep upcoming, overdue, ready and collected alteration jobs visible.
Assigned responsibility
Link work to a staff member or production area where the configured workflow requires it.
Customer updates
Notify the customer when the work is ready or when clarification is required.
Combined customer history
See alterations alongside dry cleaning, laundry and shoe-cleaning activity.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Receive and inspect the garment
Confirm the item, condition and customer request before the job enters production.
Describe the exact alteration
Choose the service and add clear location, measurement or repair notes where required.
Price and promise
Confirm the charge, deposit or payment status and the agreed completion date.
Assign and complete
Move the job through the alteration workflow and record any exception.
Notify and collect
Confirm readiness, complete payment and release the correct garment to the customer.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
At intake
Record the agreement clearly.
- Garment and service
- Repair location and notes
- Before photos
- Price and deposit status
- Due date
During work
Keep the job visible.
- Assigned responsibility
- Open and ready queues
- Exception notes
- Priority control
- Completion status
At collection
Complete the customer record.
- Ready notification
- Balance payment
- Collection search
- Customer history
- Cross-sell opportunity
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Dry cleaner offering repairs
Add alterations without separating the customer, payment and collection record.
Dedicated alterations shop
Use a purpose-focused workflow for one counter and repair production.
Garment-care operator
Keep dry cleaning, laundry, shoe cleaning and repairs connected under one customer.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsCan photos be attached to an alterations job?
DCME supports image capture where configured, helping record condition and customer instructions.
Can different types of hems and repairs have separate prices?
Yes. Price lists can separate the garment and repair families the business actually sells.
Can an alteration be added to a dry cleaning order?
The enabled services can share the same customer and ticket history. The final workflow is configured during setup.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.