Material and item classification
Separate sneaker, leather, suede, boot, bag and other configured service families.
Shoe and accessory care workflow
Shoe Cleaning Software for Condition, Treatment and Customer Approval
Receive sneakers, leather shoes, boots and bags with material, condition, treatment, photos, add-ons, due date, price, approval and collection attached to the item.
Before-condition photosTreatment and add-onsCustomer approvalCombined customer history
Shoe Cleaning Software for Condition, Treatment and Customer Approval
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
Why shoe cleaning needs an item-risk workflow
Shoes and accessories vary by material, construction, colour, finish and existing damage. The software should record what was received, what service was agreed, what risks were explained and how the item moved through treatment and collection.
Built for the whole workflow
- Material and condition
- Requested treatment
- Before photos
- Risk or approval notes
- Completion and collection
Verified capability
Software that follows the work
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Before-condition photos
Create a visual record of wear, staining, damage and condition where configured.
Treatment and add-ons
Price cleaning, deodorising, whitening, waterproofing and other approved services separately.
Risk and approval notes
Record customer communication when material, colour, construction or existing damage creates uncertainty.
Production status
Keep assessment, treatment, drying, quality, ready and exception work visible.
Cross-service customer history
Identify customers who also use dry cleaning, alterations, laundry or seasonal services.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Inspect the item
Record material, condition, construction and visible damage before accepting the service.
Agree the treatment
Choose the cleaning service and any add-ons, risk notes or approval requirements.
Photograph and identify
Capture the available evidence and link the item identity to the customer order.
Move through treatment
Track assessment, treatment, drying, quality and exception stages.
Notify, pay and collect
Complete the customer communication, payment and correct-item release.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
Customer protection
Make the intake record clear.
- Condition notes
- Before images
- Material classification
- Risk acknowledgement
- Treatment approval
Production control
Keep specialist work visible.
- Treatment stages
- Drying status
- Quality check
- Rework or exception
- Ready queue
Growth control
Build the service deliberately.
- Separate add-on pricing
- Repeat-customer history
- Seasonal campaigns
- Cross-sell with garment care
- Service-mix reporting
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Dry cleaner adding shoe care
Offer a premium related service without building a disconnected customer database.
Sneaker or shoe-cleaning provider
Use the item-condition and treatment workflow as the primary service system.
Multi-location shoe-care operation
Connect stores, processing and reporting under the advanced operating plan.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsCan shoe condition photos be stored?
DCME supports image-capture pathways where configured.
Can add-ons be priced separately?
Yes. The price list can separate treatment and add-on services so the ticket explains what the customer purchased.
Can a shoe-cleaning customer also have dry-cleaning history?
Yes. Enabled service types can use the same connected customer record.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.